Refund Policy
Refunds are only made in the form of a credit. Our refund policy lasts 24 hours. If 24 hours have passed since your purchase, we can’t offer you a full refund or exchange. We may ask for photos of food. Upon approval, a credit will be applied to your account. Gift cards can not be refunded or returned. Please do not send your purchase back to the manufacturer.
Need help?
Contact us at info@srllc860.com, or call 860-307-6371 for questions related to refunds.
Privacy Policy
Effective Date: 09/12/2023
At Sara Roberts LLC (Greens N Things), we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our meal delivery services. Please read this Privacy Policy carefully to understand our practices regarding your personal data.
Information We Collect
1.1 Personal Information: We may collect personal information such as your name, email address, phone number, delivery address, payment details, and dietary preferences when you create an account or place an order through our website or mobile application.
1.2 Usage Information: We automatically collect certain information about your usage of our services, such as your IP address, device information, browser type, operating system, and the pages or features of our website or application that you access.
Use of Information
2.1 Service Delivery: We use the information you provide to process and deliver your orders, communicate with you about your orders, and provide customer support.
2.2 Personalization: We may use your information to personalize your experience, such as suggesting meal recommendations based on your dietary preferences or sending you targeted promotional offers.
2.3 Analytics and Improvements: We may use the information collected to analyze trends, monitor the effectiveness of our services, and improve our website, application, and overall user experience.
2.4 Marketing Communications: With your consent, we may send you promotional emails or notifications about new features, products, or special offers. You can opt-out of receiving these communications at any time.
Information Sharing
3.1 Service Providers: We may share your personal information with third-party service providers who assist us in delivering our services, such as payment processors, delivery partners, and customer support providers. These service providers are contractually obligated to handle your information securely and only use it for the purposes outlined in this Privacy Policy.
3.2 Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or enforceable government requests. We may also disclose information to protect our rights, property, or safety, as well as the rights, property, or safety of our users or others.
Data Security
We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, use, or disclosure. We regularly review and enhance our security practices to ensure the ongoing protection of your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Your Choices and Rights
6.1 Account Settings: You can review and update your account information by accessing your account settings on our website or application.
6.2 Marketing Communications: You have the right to opt-out of receiving marketing communications from us. You can do this by following the instructions provided in the communication or by contacting us directly.
6.3 Data Subject Rights: Depending on your jurisdiction, you may have certain rights regarding your personal information, such as the right to access, correct, delete, or restrict the processing of your data. If you wish to exercise these rights, please contact us using the information provided at the end of this Privacy Policy.
Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete the information as soon as possible.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or application and updating the effective date
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Greens N Things
Sara Roberts, LLC
860-307-6371
Torrington, CT
sararobertsllc@gmail.com
Thank you for entrusting us with your personal information. We are committed to protecting your privacy and providing you with a secure and enjoyable meal delivery experience.
Terms and Conditions
Date: 09/16/2023
Please read these Terms and Conditions (“Terms”) carefully before using our meal delivery service provided by Greens N Things. These Terms govern your use of the service, including placing orders, accessing our website or mobile application, and interacting with our customer support. By using our service, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our service.
Service Description
1.1 Greens N Things provides a meal delivery service that allows you to order meals and related products through our website. We source fresh ingredients and prepare the meals according to your preferences for convenient delivery to your specified location.
1.2 Our service includes options for various dietary preferences, but we cannot guarantee the complete absence of allergens or cross-contamination. It is your responsibility to inform us of any allergies or dietary restrictions.
Account Creation and Use
2.1 To use our service, you must create an account by providing accurate and complete information. You are solely responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.
2.2 You must be at least 18 years old to create an account and use our service. If you are under 18, you may only use the service with the involvement of a parent or legal guardian.
2.3 You agree to provide accurate, current, and complete information during the registration process and to update your information promptly if there are any changes.
Placing Orders
3.1 By placing an order through our service, you represent that you are legally capable of entering into a binding contract and that the information you provide for the order is accurate and complete.
3.2 All orders are subject to availability. We reserve the right to cancel or modify an order if the selected items are unavailable or for any other reason.
3.3 The prices of our products are clearly displayed on our website or application. Applicable taxes, delivery fees, and other charges may apply and will be added to the total amount.
3.4 Payment must be made at the time of placing the order, or upon delivery by stating so at checkout. We accept the forms of payment of cash, or major credit cards (not american express or discover).
Delivery
4.1 We will deliver your order to the address specified during the ordering process. It is your responsibility to provide accurate and complete delivery instructions.
4.2 We aim to deliver your order within the estimated time provided, but delivery times may vary due to factors beyond our control, such as traffic conditions or unforeseen circumstances. We do not guarantee specific delivery times.
4.3 If you are not available at the specified delivery address at the time of delivery, we may attempt to contact you for further instructions. If we are unable to reach you or complete the delivery, the order may be returned to our facility and additional charges may apply for re-delivery.
Cancellations and Refunds
5.1 You may cancel an order 24 hours before it is prepared for delivery by contacting our customer support. Once the order is prepared, it cannot be canceled, and you will be charged for the order.
5.2 Refunds or credits may be issued in the event of order cancellations, missed deliveries, or quality issues with the products. Our refund and credit policies are outlined in our Refund Policy, which can be found on our website or provided upon request.
Intellectual Property
6.1 All intellectual property rights, including trademarks, logos, and content, used in connection with our service are the property of Sara Roberts, LLC (Greens N Things) or our licensors. You may not use, reproduce, or modify any of these materials without our prior written consent.
Limitation of Liability
7.1 To the extent permitted by law, Sara Roberts LLC (Greens N Things) and its affiliates, directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our service.
Modification of Terms
8.1 We reserve the right to modify or update these Terms at any time without prior notice. By continuing to use our service after the revised Terms have been posted, you accept and agree to the modified Terms.
9.1 Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of Litchfield County, CT. Any disputes arising out of or relating to these Terms or your use of our service shall be resolved exclusively in the courts of Litchfield County, CT.
10.1 Nutrition Information Accuracy Agreement
Greens N Things (Sara Roberts LLC) acknowledges the importance of providing accurate and reliable nutrition information for our products to consumers. However, it is essential to understand the following terms regarding the accuracy of this information:
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Disclaimer: The nutrition information provided by Greens N Things is intended for general informational purposes only. While we make reasonable efforts to ensure the accuracy, completeness, and up-to-date nature of this information, we do not provide any warranties or guarantees, either express or implied, concerning its accuracy or applicability to individual dietary needs.
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Variability: Nutrition information may be subject to variations due to several factors, including product ingredient changes, preparation methods, portion sizes, and other variables. Consequently, the provided information may not always align with the exact nutritional content of the product consumed.
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Individual Dietary Needs: Individuals with specific dietary requirements, allergies, or health concerns should not solely rely on the nutrition information provided by Greens N Things. We strongly recommend consulting with qualified healthcare professionals, dietitians, or nutritionists to receive personalized guidance and advice tailored to individual dietary needs and restrictions.
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No Liability for Damages: By using the nutrition information provided by The Company, consumers acknowledge and agree that Greens N Things shall not be held liable for any direct, indirect, incidental, consequential, or special damages resulting from inaccuracies or discrepancies in the provided nutrition information.
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Updates and Revisions: Greens N Things reserves the right to update, revise, or alter the nutrition information at any time without prior notice. It is the consumer’s responsibility to stay informed about updates and ensure the accuracy of the information.
By using the nutrition information provided by Greens N Things, consumers accept and adhere to the terms outlined in this Nutrition Information Accuracy Agreement.
Contact Us
If you have any questions, concerns, or feedback regarding these Terms or our service, please contact us at:
Sara Roberts, LLC
DBA Greens N Things
Torrington, CT 06790
860-307-6371
info@srllc860.com
Thank you for using our meal delivery service. We hope you enjoy the convenience and quality of our meals.